Data, privacy, and deleting your account
How to think about uploaded records, AI providers, and deletion requests.
You upload the statements and receipts you choose. Financial Fern does not collect bank-login credentials.
AI providers
Certain features send limited transaction, receipt, or order information to OpenRouter and selected model providers to generate matching or categorization suggestions. See Financial Fern’s Privacy Policy for the current picture. We do not promise that those providers will never retain or train on information sent for suggestions.
Delete your account
There is no self-serve delete button. Email fern@financialfern.com from the address associated with your account to request deletion.
Support
The same mailbox, fern@financialfern.com, is used for product questions, privacy requests, and security concerns.
A shorter FAQ also lives on financialfern.com/faq.
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